Contact Fanz Collectibles
We would love to hear from you!
At Fanz Collectibles, we're here to help you create the perfect personalized sports keepsake. Whether you have questions about our products, need help with your order, or want to discuss bulk orders for your team, we're ready to assist.
Get In Touch
General Inquiries & Sales: sales@fanzcollectibles.com
Order Support & Questions: support@fanzcollectibles.com
Bulk Orders (10+ items): bulk@fanzcollectibles.
Customer Support Hours
Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday: 10:00 AM - 2:00 PM EST
Sunday: Closed
Response Time Guarantee: We respond to all emails within 24 hours during business days. For urgent order questions, we aim to respond within 4 hours.
What We Can Help With
✅ Product Questions: Photo requirements, sizing, team availability
✅ Order Support: Order status, shipping updates, customization details
✅ Bulk Orders: Team discounts, coach gifts, end-of-season celebrations
✅ Gift Guidance: Best products for occasions, ordering deadlines for holidays
✅ Technical Support: Photo upload issues, quality requirements
✅ Returns & Exchanges: Our 1-year money-back guarantee process
Quick Order Information
Standard Delivery: 7-10 business days
Bulk Orders (10+ items): 30-45 business days
Holiday Rush: Order by December 10th for Christmas delivery
Money-Back Guarantee: 1 full year on all personalized items
